# Suggestions before filing an SOF bug¶

## Run alsa-info¶

The alsa-info script extracts a lot of information from the platform (PCI ids, ACPI ids, DMI, controls, dmesg) that will help the SOF team understand which hardware and OEM configuration is used. alsa-info can upload the results to a server; providing the link is very useful when filing a bug.

## Disable SOF on PCI/HDaudio devices to test audio playback¶

When audio issues occur, first see if the HDaudio legacy can generate sound on speakers and headsets. Accomplish this by adding “options snd-intel-dspcfg dsp_driver=1” to /etc/modprobe.d/alsa-base.conf.

If no sound can be heard and jack detection is not functional, an HDaudio external codec configuration is likely. In some cases, the Linux drivers are missing configuration information and may only enable two of the four speakers present. All of these cases are orthogonal to SOF issues in that the SOF driver cannot compensate for codec driver problems on its own.

## Try booting into Windows first, then reboot into Linux¶

On some platforms, such as with an HDaudio codec connected to amplifiers over an I2C/I2S link, the codec driver needs to perform a set of amplifier configurations. This is often handled in Windows but not in Linux codec drivers. A classic example of such issues is when headphone playback works, but speaker playback does not (or not on all speakers).

These types of issues also occur with the HDaudio legacy driver and are not part of SOF bugs proper. To fix such issues, either obtain direct support from the codec vendor, or reverse-engineer the missing configuration by snooping HDaudio commands in a Windows environment.

## Make sure the ME is enabled¶

If the ME is disabled by the OEM or the user, firmware authentication will fail without any explicit feedback provided to the user. In case of any authentication failure, verify that the ME is not disabled. More information about the ME is available in the “Firmware binary” section of Overview of Intel hardware platforms.

## Test at the ALSA ‘hw’ device level¶

When the legacy HDaudio driver produces audible sound without distortion and an SOF-based solution does not, user space configuration issues are possible.

Use the following commands to check if the SOF driver is functional at the hardware device level:

speaker-test -Dhw:0,0 -c2 -r48000 -f S16_LE
arecord -Dhw:0,0 -c2 -r48000 -f S16_LE -d 10 test.wav


The card and device indices may need to be adjusted on different platforms: use aplay -l and arecord -l to see supported values on your platform.

If the playback or capture seems ok at the hardware device level, then the following packages may need to be updated:

• alsa-lib

• alsa-ucm-conf

• pulseaudio

## Verify mixer settings¶

A classic issue with Linux audio is that a mixer control value remains muted or with a volume set to zero. The alsamixer command can be used to check if any paths are disabled (represented as “m”) or if the volume settings are not correct.

Note that randomly playing with ALSA mixer settings can damage audio accessories, speakers, or your hearing. Never change mixer settings while listening to loud music on a headset!

## Enable dynamic debug¶

To avoid spamming all Linux users with audio-specific information, only critical errors are reported in the dmesg log. That information may not be enough to debug a specific issue, and the recommendation is to add the following options to the /etc/modprobe.d/sof-dyndbg.conf file:

options snd_sof_intel_byt dyndbg=+p
options snd_sof_intel_bdw dyndbg=+p
options snd_sof_intel_ipc dyndbg=+p
options snd_sof_intel_hda_common dyndbg=+p
options snd_sof_intel_hda dyndbg=+p
options snd_sof dyndbg=+p
options snd_sof_pci dyndbg=+p
options snd_sof_acpi dyndbg=+p
options snd_sof_of dyndbg=+p
options snd_sof_nocodec dyndbg=+p
options soundwire_bus dyndbg=+p
options soundwire_generic_allocation dyndbg=+p
options soundwire_intel_init dyndbg=+p
options soundwire_intel dyndbg=+p
options snd_soc_skl_hda_dsp dyndbg=+p
options snd_intel_dspcfg dyndbg=+p


Note that this list is only an example.

Dynamic debug is a Linux kernel feature. For detailed information, see the official kernel documentation.

## Install sof-logger¶

If an issue with the SOF firmware is reported, such as IPC errors, SOF developers will need DSP traces. This is typically done by installing /usr/local/bin/sof-logger as well as the .ldc file, and using the following command to extract DSP traces:

sof-logger -t -l sof-tgl.ldc


Trace support might need to be enabled on distribution kernels in case the /sys/kernel/debug/sof/trace file is not present by adding sof_debug=1 option to snd_sof module:

options snd_sof sof_debug=1


## Digital mic issues¶

The SOF driver and firmware have limited information related to the number of digital microphones and their physical location.

On devices designed for Windows, the presence of the microphone is reported as an NHLT endpoint (ACPI table in the BIOS). The SOF Linux driver will report this information with a ‘dmesg’ log such as

[    4.301490] sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2


Recent versions of the ACPICA tools (acpica-tools package) can also be used to visualize the ACPI tables.

In some instances the number of DMICs reported by the NHLT does not match the hardware layout. The SOF driver provides a means to alter the value with a kernel parameter which can be added in /etc/modprobe.d/alsa-base.conf (or any other configuration file with this .conf extension). A reboot is necessary after changing the value

options snd_sof_intel_hda_common dmic_num=4


The following command can then be used to check if the microphones are active at the lowest level

arecord -Dhw:0,6 -c4 -r48000 -sS32_LE -d 10 test.wav


In 99% of the cases, hardware designers connect the two microphones on the PDM0 controller. Some platforms use PDM1, which cannot really be detected by the OS. By capturing in 4ch mode, it’s possible that channel3 and 4 capture data while channel0 and channel1 only show signs of transitions and DC-removal. Simply talking or recording music in this 10s test, then visualizing the recorded file with Audacity is often enough to diagnose the presence of 2 microphones on the ‘wrong’ PDM controller.

In that case, a different topology file needs to be used, typically sof-hda-generic-2ch-pdm1.tplg. On older distributions, it will be necessary to override the file installed in /lib/firmware/intel/sof-tplg/sof-hda-generic-2ch.tplg. On kernels 5.20+ a kernel parameter will be enough with no need to change and override installed topology files, e.g.

options snd-sof-pci tplg_filename=sof-hda-generic-2ch-pdm1.tplg


These PDM1 issues are tracked in GitHub with the label ‘DMIC-PDM1’ in the firmware issues and in the Linux issues.

Users running Linux distributions on Chromebooks routinely experience issues with digital microphones. In the Chrome environment, the topology always exposes 4 channels, and UCM files for specific platforms specify which of the 4 channels are valid. A plugin will then drop the useless/non-populated channels. This capability does not exist yet in upstream UCM/Linux. Capturing with the ‘arecord; command above will help understand which channels are valid and configure UCM files.

## ES8336 support¶

Since 2021, a number of OEMs relied on the ES8336 codec from Everest Audio on platforms as varied as AppoloLake, GeminiLake, JasperLake, CometLake, AlderLake.

End-users can verify if the hardware uses this configuration by running the ‘alsa-info’ command and checking for the presence an ACPI _HID, e.g.

/sys/bus/acpi/devices/ESSX8336:00/status      15

/sys/bus/acpi/devices/ESSX8326:00/status      15


Support for this platform only stated upstream with the kernel 5.19-rc1. Any attempts with earlier kernels will require backports and experimental patches to be added. In the case of the 8326, the codec vendor submitted a driver to the ALSA/ASoC maintainers, which was not merged as of July 2022. In this specific case end-users will be forced to compile their own kernel.

The SOF driver implemented an automatic detection of the SSP/I2S port used by hardware and the presence of digital microphones based on platform firmware/NHLT.

There are however a number of hardware configurations that cannot be detected from platform firmware. To work-around this limitation, the ‘sof-es8336’ machine driver exposes a ‘quirk’ kernel parameter which can be used for modify GPIO and jack detection settings. Existing quirks are listed in the sound/soc/intel/boards/sof_es8336.c machine driver:

#define SOF_ES8336_SPEAKERS_EN_GPIO1_QUIRK   BIT(4)
#define SOF_ES8336_JD_INVERTED               BIT(6)

options snd_soc_sof_es8336 quirk=<value>